Documentation · Operations · Complete
Deaconess Aquatic Center Manuals & Templates
Manuals and templates designed to support day-to-day operations, plus work on an online series of general guides for aquatic centers.
Overview
Manuals and templates designed to support day-to-day operations at the Deaconess Aquatic Center, along with an online series of general guides for all aquatic centers.
My role
Designed the manuals and templates; helped work on the online guide series.
Approach
- Organizing information so instructions are easy to follow.
- Creating practical resources for staff.
Challenges· placeholder
- Turning habits that lived in people's heads into steps anyone could follow.
- Keeping the wording consistent across every guide and template.
Results· placeholder
- Staff had a written reference for tasks they had previously learned by asking.
Lessons learned· placeholder
- Writing something down is the fastest way to find out whether you really understand it.
// A note from Jack
Placeholder wording — Jack's own note coming
“Documentation isn't the glamorous part of the job, but it's the part that keeps working after you leave the building.”
// Project gallery
Supporting media
Illustrative placeholder — real photo coming soon
01 / 01
Document samples
Coming soon